We guarantee our services 100%. If for some reason you are not happy with the service you receive from us, we will refund your money.    Refunds are available within the first 30 days of hosting services only and does not apply to any setup fees, development fees or domain registration fees.

We want you to be 100% satisfied.

To qualify for our 30-day guarantee you must:

• Have a new hosting account with us which is less than 30 days old
• Notify us of cancellation in writing prior to the end of your first 30 day billing period
• Notifications by phone are not accepted, email notification may be sent to our sales department (sales@neosite.ca) in lieu of written notice of cancellation.